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To provide high quality mail, parcel and related
services in India and throughout the world to
be recognized as an efficient and excellent organisation exceeding the
expectations of the customers, employees and the
society; to perform the task by :
 Total dedication to
understanding and fulfilling customer's
needs
Total devotion to providing
efficient and reliable services, which customers
consider to be value for money.
Total commitment to providing challenging and rewarding career
for every
employee.
Total recognition of
the responsibilities as a part of the social,
industrial and
commercial life of the country
Total enthusiasm to be
forward looking and innovative in all areas.
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